Charge Pro does not publish a Rivian driver-assist catalog. Highway driver assistance is not roadside recovery. Rivian says roadside assistance is included for the duration of the New Vehicle Limited Warranty and is accessed 24/7 through the Rivian app and center display.
Charge Pro SD can refer an independent operator. You pay them.
If the car is in a travel lane or another dangerous place, call 911.
Call (858) 400-4465. Charge Pro does not send a Charge Pro crew.