A no-start VW ID.Buzz can still have energy in the traction pack. Charge Pro does not diagnose a dead 12V as the usual cause. Use that year’s owner’s manual. Related Volkswagen models are not identical. Charge Pro SD can refer an independent operator. You pay them.
If the van is in a travel lane or another dangerous place, call 911.
Call (858) 400-4465. Charge Pro does not send a Charge Pro crew.